Discount Partner Terms & Conditions

1. The Discount Program

The HPN Hospitality Discount Program lets tourism, hospitality, and lifestyle businesses offer exclusive discounts and special offers to HPN's community of hospitality professionals worldwide.

Participation means your offers are published on the HPN platform and made visible to members who may redeem them at your business, subject to the terms you set for each offer.

2. Partner Eligibility

The program is open to legitimate businesses serving the tourism, hospitality, and lifestyle economy — including hotels, resorts, and vacation rentals; restaurants, bars, and cafés; spas and wellness businesses; attractions, tours, and excursions; transportation and car rentals; and entertainment, events, and retail.

HPN reserves the right to decline or discontinue any business's participation in the program at its sole discretion.

3. Your Offers

You decide the discount or special offer, its value, its validity period, any restrictions, and how it is redeemed (e.g. promo code, showing the HPN Discount Card).

You are responsible for honouring every offer you publish while it is listed as active. Offers must be accurate, lawful, and not misleading. HPN may remove any offer that breaches these terms.

4. No Fees to Participate

There is no charge to participate in the Discount Program. Your contribution to the program is the discount or offer you provide to HPN members.

HPN Discount Card holders pay an annual fee to HPN for access to the program's offers; that fee is retained by HPN and is not shared with participating businesses.

5. Redemption & Verification

You may ask members to verify eligibility before honouring a discount — for example by presenting a valid HPN Discount Card or member profile.

Discounts apply only to the member named on the card or account and are not transferable unless you choose to extend them.

6. Content Responsibility

You are solely responsible for the content of your offers, images, and business information published on HPN, including compliance with advertising, intellectual property, and consumer protection laws. You will indemnify HPN against any claims arising from your offer content.

7. No Guarantee of Results

HPN does not guarantee any number of impressions, redemptions, sales, or business outcomes from participation in the Discount Program. The platform exposes your offers to its member community; results depend on factors including your offer and customer experience.

8. Cancellation

You may stop participating in the program and remove your offers at any time via your business portal, subject to honouring any offer already redeemed by a member before removal.

HPN may suspend or end a business's participation if these terms are breached, the business operates unlawlessly, or its conduct is harmful to the HPN community.

9. Changes to These Terms

HPN may update these Terms & Conditions from time to time. Continued participation after changes are announced constitutes acceptance of the updated terms. Material changes will be communicated to you by email.